Terms and Conditions for Raatoghar Restaurant - Event Booking
These terms and conditions ("Terms") govern the event booking services provided by Raatoghar Restaurant ("Raatoghar," "we," "our," or "us") for functional menus. By using our website and submitting a booking request, you ("you," "your," or "booker") agree to be bound by these Terms.
1. Event Booking Process:
1.1. To initiate an event booking, you must fill out the online booking form on our website with accurate and complete information regarding the event requirements, including date, time, number of guests, menu preferences, and any special requests.
1.2. The submission of the booking form does not guarantee a confirmed booking. Raatoghar will confirm the availability of the requested date and services and send a confirmation email with the total cost, which includes the event charges and any applicable taxes.
2. Event Charges and Refunds:
2.1. The event booking cost will be provided to you in the confirmation email. The total cost shall be paid in full to secure the booking.
2.2. If a recall is made at least 10 days before the scheduled functional event, 50% of the booking cost will be refunded. No refund will be issued for recalls made within 7 days of the functional event.
3. Payment Terms:
3.1. Payment for the event booking must be made in full within the time specified in the confirmation email. Failure to make the payment may result in the cancellation of the booking.
3.2. Payments can be made through our approved payment methods, as specified on our website.
4. Cancellation and Rescheduling:
4.1. In the event that you wish to cancel or reschedule the booked event, you must notify Raatoghar in writing via email or through the provided contact channels.
4.2. Cancellations made within 7 days of the functional event date will not be eligible for any refund.
4.3. Raatoghar reserves the right to cancel or reschedule an event due to unforeseen circumstances, such as force majeure, unavoidable maintenance issues, or other reasons beyond our control. In such cases, Raatoghar will make reasonable efforts to provide an alternative booking or offer a full refund.
5. Responsibility for Raatoghar Assets:
5.1. As the booker of the event, you assume responsibility for any damages or excessive mess caused to Raatoghar's assets, including furniture, decor, equipment, or any other property on the premises, during the event.
5.2. Raatoghar reserves the right to charge the booker for any damages or excessive cleaning required, which will be settled on the same day as the event.
6. Compliance with Rules and Regulations:
6.1. You and your guests must comply with all rules and regulations of Raatoghar during the event.
6.2. Raatoghar reserves the right to refuse service or entry to any guest who behaves inappropriately or violates our policies.
7. Liability and Indemnity:
7.1. Raatoghar shall not be liable for any loss, damage, or injury arising from the event booking or the use of our facilities.
7.2. You agree to indemnify and hold Raatoghar harmless from any claims, demands, damages, or losses incurred as a result of your event or any actions or omissions of you or your guests.
8. Modifications to Terms and Conditions:
8.1. Raatoghar reserves the right to modify these Terms and Conditions at any time. The updated Terms will be published on our website and shall apply to all subsequent event bookings.
9. Lucky Newsletter Subscriber Discount:
9.1. Raatoghar offers exclusive discounts to some of its newsletter subscribers as part of promotional campaigns. Lucky newsletter subscribers may receive discounts of up to 50% on select event bookings.
9.2. The eligibility and selection of lucky newsletter subscribers for these discounts will be at the sole discretion of Raatoghar. The criteria for selection may include random selection, promotional contests, or other methods determined by Raatoghar.
9.3. The discount offered to lucky newsletter subscribers will be applicable only to the specified event and cannot be combined with any other offers or promotions unless explicitly stated.
9.4. Raatoghar reserves the right to modify or terminate the lucky newsletter subscriber discount program at any time without prior notice. Any changes or updates to the program will be communicated through the newsletter or our website.
9.5. The discount is non-transferable, and the selected lucky subscriber must use the discount within the validity period specified in the offer.
By using our website and making a booking request, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our event booking services.